Privacy Policy
We are part of The Co-operative Travel. Our registered address is Hermes Road, Lichfield, Staffordshire WS13 6RH. We take the privacy of our customer’s data very seriously. Please read the following policy to understand how we will treat your personal data when you use our site. If this policy changes then we will let you know via our homepage but we assure you that we only use your data as specified here and for our legitimate business reasons.
We can collect data on you from a variety of different sources.
- When you purchase a holiday, flight or anything else from us using our websites.
- When you subscribe to our email newsletters/e-magazines
- Via data capture measures, for example by entering competitions and completing surveys
- Via implicit data capture measures such as studying which pages you read the most and the use of cookies.
In any of the above cases the data we collect could be personal data.
What do we do with your personal information?
When you buy anything via our websites, we may need to collect information about you to process the transaction, fulfil your order and provide you with the services you expect. This information may include, but is not limited to, details such as your name, your address and your credit card details.
Unless we have your consent, we will not disclose personal data to third parties, unless they are directly connected with the services you have purchased, for example, an airline or hotel, or are contracted by us for administration and analysis purposes, in which case we will ensure they are bound by confidentiality codes. In any event, we will only disclose the information they need in order to deliver the contracted service.
Of course we may need to disclose your data to certain permitted third parties, when we are legally obliged to do so.
The Co-operative Travel and Liverpool John Lennon Airport may also notify you of any new features or special offers, which we think may be of interest to you.
However, we will not sell, rent, trade or give away any of your personal information to any third parties for any purpose, unless described above, without your consent
Cookies
Cookies are small files, which are sent to your browser and stored on your computer's hard disc. It is The Co-operative Travel's policy to use cookies only for anonymous traffic analysis in order to improve our web site and the user experience of our web site’s visitors. The cookie information does NOT include personal data such as name, age, phone number, e-mail address or mailing address. In addition, The Co-operative Travel does NOT link cookies to personal data such as name, age, phone number, e-mail address and mailing address. Most browsers are initially set up to accept cookies. If you would prefer, you can set your browser to reject cookies. The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether.
We recommend that you leave cookies turned on, to allow you to take full advantage of some of our website’s most innovative and useful features.
Data
In the UK we operate and are registered in accordance with applicable data protection legislation.
Consent
By disclosing your personal information to us using this website or over the telephone, you consent to the collection, storage and processing of your personal information by The Co-operative Travel in the manner set out in this Privacy Policy. Some information and e-mails sent to our websites may be used as testimonials but no e-mail address or other identifying details will be displayed.
Third-Party Web Beacons
We use third-party web beacons from Yahoo! to help analyze where visitors go and what they do while visiting our website. Yahoo! may also use anonymous information about your visits to this and other websites in order to improve its products and services and provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by Yahoo!, click here.
Opt-Out Policy
The Co-operative Travel / Robin Hood Doncaster Sheffield Airport email newsletter/e-magazine subscribers have the option to opt-out of receiving further information from us. This can be done by checking the ‘Unsubscribe’ option, then clicking ‘Submit’on any newsletter.
Change/Modify Details
If you need to Modify or Change your personal details after you have made a purchase from our websites please use the appropriate administration number or e-mail us at enquiries@co-opholidays.co.uk as soon as possible.
Right of access to data
You may request access to the personal data held by us by emailing enquiries@co-opholidays.co.uk
Security
While The Co-operative Travel strives to protect its users’ personal information and privacy, we do not guarantee the security of any information you disclose online and you do so at your own risk. You acknowledge that you are aware of security and privacy limitations inherent to the Internet environment.
Contact
If you have any questions or concerns about the information we hold about you, you can also email us at enquiries@co-opholidays.co.uk